Many people who start using their first web hosting account, or change companies, often have queries regarding how specific tasks are done or confront complications when setting up various things like emails, site settings, and so on. That is the reason why, lots of companies have compiled documentation with common questions and problems so as to help their clients get info swiftly and seamlessly. Consequently, the technical support team members can concentrate on actual issues that particular clients may be encountering, because the solution for the smaller things will already be available online and customers will be able to easily handle them without having to contact the client service staff. Having exhaustive documentation is very important, particularly for new customers with no previous experience, as the web hosting service entails a huge amount of functions and lots of individuals can get baffled about what to do. A good knowledge base can both help you execute the procedures that you wish and discover how the hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

All Linux cloud website hosting plans that we’re offering come with a comprehensive knowledge base where you can find everything you need to know in regard to your web hosting account. Whether you want to create a new database, to forward a domain name by means of an .htaccess file or to create an email address on your desktop computer or cell phone, you can just check our step-by-step help articles and all the info that you require will be there. When you go to a specific section of your Hepsia hosting Control Panel, you’ll see articles that are associated with the features that you can access through it. If you wish to check the entire collection of articles and get informed about all the features that Hepsia is offering, or simply to read general info about the web hosting service, you can explore the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to encompass any difficulty that you may experience, but if you don’t find what you’re searching for, you can always touch base with us, as our technical support staff members are available to you 24-7.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated servers come with elaborate online help documentation where you will find info about all the features that our in-house created Hepsia hosting Control Panel offers, along with solutions to various questions and challenges that you may come across. All configuration manuals include exhaustive descriptions, which is the reason why you will not have to worry about omitting something in case you aim to export a database, for example. The troubleshooting articles cover a range of different tenable causes of certain issues and the solution for each and every one of them, so in case you are not able to send emails although you have the correct settings, for example, you can quickly find out what the reason for this could be and repair the issue with two or three clicks in your email client. As Hepsia has quite a few features, you’ll be able to find relevant articles in each of its sections. In case you want to browse all help articles, you can use the Help menu, which is located in the top right-hand corner of the window.