Live Chat Support in Cloud Website Hosting
As we acknowledge the fact that a great number of situations are often resolved if you chat with a live person, we offer a live chat service for all our prospective and active customers. The chat is accessible every day and our customer care agents will assist you with a variety of questions and situations. In case you aren't our client yet, you'll be able to learn more about our cloud website hosting packages and the website hosting environment in general so as to be certain that your sites will run properly on our servers. In case you already have an account and you've got some questions or you encounter any problems with some of our services, you will be able to join us on the live chat and we will provide you with the necessary info or help you troubleshoot the problem. You will need to open a support ticket for certain problems which need more time or the assistance of a sysadmin, but for numerous basic troubles you can get help on the spot.
Live Chat Support in Semi-dedicated Servers
We provide live chat support as part of our services, which means that any time you have any questions concerning our Linux semi-dedicated servers, you can speak with our customer support team at any time regardless if you have already obtained an account or not. In general, the chat service is for billing, pre-sales and basic questions and problems, still we're able to help you with a lot of technical questions as well. We can help you choose the optimal package for your websites if you don't have an account yet, we can answer all of the billing questions or issues you have or we can help you with setting up your new e-mail address on your computer or smartphone - all this will be done promptly because our live chat service is accessible all the time, every single day. No matter when you need help, you're able to chat with a representative and save a long time.