You can find plenty of cloud website hosting providers on the market, however the majority of them are resellers who have minimal resources, especially in terms of support. One of the ways to distinguish them is the option to reach the company by phone. The level of support that you will have through this channel of communication may vary depending on the service provider - several of them offer experienced telephone support, many others offer general and customer support only as some issues are more time-consuming and it's easier to be resolved through a support ticket, particularly if the situation needs to be escalated. Nonetheless, it's good to find that you could always contact your web hosting provider since there are countless small problems which can be managed effortlessly and in a timely manner through a phone call, not mentioning that you're able to get additional information regarding the services even before you become a customer.

Phone Support in Cloud Website Hosting

Because we have live phone support 14 hours a day, you can get in touch with us and talk to one of our customer support representatives to get more info about any of the Linux cloud website hosting plans that we offer and ensure that our servers match the system requirements for your websites prior to purchasing anything. For your convenience, we now have phone numbers on three different continents and you can call the one closer to you - in the U.S.A., the UK or Australia. In case you are already a customer, you'll be able to phone us about general and billing matters, and about some tech ones. In case the trouble is strictly technical or it requires more time to handle, you will have to use our ticketing system, that will enable both you and our technical support crew to keep track of the information supplied by each side.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hours a day as part of the support services for each and every semi-dedicated server package that we offer. Considering that some issues are more difficult and time-consuming, you will need to open a support ticket if you come across such an issue, still for all of the general, billing or small-scale technical issues you can always phone us and we will help you without delay to save you the time you will need to spend on creating a support ticket. Even if you don't have an account yet, you will be able to find out whether you can host your internet sites on our high-tech cloud platform or you'll be able to receive any other general info on our semi-dedicated services. We have local phone numbers in the USA, the UK and Australia as well as an international number, so you will be able to call the one which is nearer to your location.