Phone Support in Cloud Website Hosting
Because we have live phone support 14 hours a day, you can get in touch with us and talk to one of our customer support representatives to get more info about any of the Linux cloud website hosting plans that we offer and ensure that our servers match the system requirements for your websites prior to purchasing anything. For your convenience, we now have phone numbers on three different continents and you can call the one closer to you - in the U.S.A., the UK or Australia. In case you are already a customer, you'll be able to phone us about general and billing matters, and about some tech ones. In case the trouble is strictly technical or it requires more time to handle, you will have to use our ticketing system, that will enable both you and our technical support crew to keep track of the information supplied by each side.
Phone Support in Semi-dedicated Servers
We offer live telephone support 14 hours a day as part of the support services for each and every semi-dedicated server package that we offer. Considering that some issues are more difficult and time-consuming, you will need to open a support ticket if you come across such an issue, still for all of the general, billing or small-scale technical issues you can always phone us and we will help you without delay to save you the time you will need to spend on creating a support ticket. Even if you don't have an account yet, you will be able to find out whether you can host your internet sites on our high-tech cloud platform or you'll be able to receive any other general info on our semi-dedicated services. We have local phone numbers in the USA, the UK and Australia as well as an international number, so you will be able to call the one which is nearer to your location.