Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Website Control Panel you can find an exhaustive Help Center section offering a variety of instructional articles and commonly asked questions. They are answered by our support team of experienced techs. Simply fill in your question and our smart platform will return the most appropriate answer.

  • Top quality support service
  • Instructional Video Clips

  • If you want to see how an action is achieved or how an issue is addressed, rather than just reading about it, have a look at our selection of step–by–step video tutorials. They address a variety of topics and will help you swiftly understand how to work with the Website Control Panel.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 tech support service and come with a 60–minute response time guarantee. Our trained customer service technicians will be online for you 24–7–365 and will remedy any issue that you might possibly face within less than 60 minutes after the helpdesk ticket submission. In most cases, an answer will be given to you within 20 minutes.